Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We believe in high-quality customer experience through out your customer journey with us. We promise to not let you down and have a 100% guarantee on quality. That's why we have a completely free of cost and smooth return process in place to ensure no customer is left unsatisfied.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@ or request return directly via shop. Once item has been received and inspected, you will be refunded within 2-3 business days. Please note that returns will need to be sent to the following address: 

Cruquiuszoom 52

2142EW Cruquius

The Netherlands

Feel free to reach us out for any return related enquiries at 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at